Purpose-built for surrogacy agencies — a surrogacy relationship management system.
Elevate every surrogacy journey to world class.
Surrogacy journeys run two years and cost six figures, and most agencies run them on spreadsheets and WhatsApp. Carme puts every journey on one timeline, tells your coordinators who needs them today, and gives parents and surrogates portals of their own.
Live in hours if you are starting · About two weeks to move a live caseload · Your brand; family portals in four languages
Constellation
A central command centre for all the journeys your team manage.
Two kinds of agency
Domestic or cross-border: one product, set up for how you work.
An agency placing families in California and one placing them between Bogotá and Toronto are running different operations. Carme runs both on the same 12 standard phases; what changes is the journey template you start from and the capabilities you switch on. Pick the page that sounds like you.
Placing families at home
Screening surrogate applicants, matching, the legal and medical phases, milestone payments — all in one jurisdiction, with escrow and attorneys already in place. The pressure is volume per coordinator, and the silence that loses a family.
How Carme runs a domestic caseload →Placing families across a border
Consulates, exit paperwork, families living abroad for weeks, a clinic in one timezone and the parents in another, four languages on one journey. The pressure is hand-offs between parties who have never met.
How Carme runs a cross-border caseload →What it actually costs
Nothing goes wrong loudly. It goes wrong quietly, for weeks.
Agencies rarely lose a journey to a catastrophe. They lose weeks to hand-offs nobody was watching, and clients to a silence nobody noticed. Both are invisible on a spreadsheet, and both are the things this platform was built to surface.
The delay nobody saw
A document sat unread for nine days. Nobody was watching that hand-off, so nobody knew until the clinic asked.
The family who went quiet
Six weeks without contact. They didn't complain — they just stopped believing anything was happening.
The truth in four places
A spreadsheet, a WhatsApp group, an inbox, and someone's memory. None of them agree, and none of them is the full picture.
The measurable part
What would you do with three extra weeks per journey?
Move the sliders to describe your agency. Every figure here shows its working, uses deliberately conservative assumptions, and counts only the delay that better coordination can actually remove.
Why agencies adopt it
Faster journeys. Calmer teams. Families who feel held.
Weeks
Taken out of every journey
A step nobody noticed had finished. A reply nobody followed up. You see it the morning it starts, not the month it is discovered.
Hours
Back into every week
Chasing, retyping updates and hunting for documents all happen in one place, with the next action on the screen.
Clarity
For the people paying
Their portal and emails in their own language, and messages translated when they need it. They always know where they are and what happens next.
Fase 6 de 12 · Emparejamiento
PRÓXIMA CITA
Transferencia de embrión
14 sept · 09:30 Bogotá
The family’s own view — their language, their next step, your brand.
Start simple. Grow into it.
As simple as a timeline. As deep as you need.
Most agencies want one thing on day one: to see where everybody is. So a new workspace opens in Simple Mode — enquiries, intended parents, journeys, documents, messages and the journey map (Constellation) — and your team is hands-on in an afternoon without being swamped. When you want the rest (surrogates, matching, appointments, payments, import and more), switch to Full Mode in Settings yourself. Same price either way; nothing to migrate, nothing to retrain.
Where every new workspace starts: enquiries, intended parents, journeys, documents, messages and the journey map.
Every one of these is a switch, not a rebuild. New workspaces start in Simple Mode; switch to Full Mode in Settings whenever you are ready, and turn off anything you do not use. Same price either way — your data and configuration carry forward untouched.
Everything in one place
The central system that holds it all together.
Not nine tools stitched with exports. One record of the journey, one thread of communication, one audit trail — with each part switchable so you only ever see what you use.
Enquiries & applications
Parent enquiries and surrogate applications in one pipeline, each with an owner — and, when you switch it on, your own application page for surrogates to arrive through.
Journey tracking
Every journey from enquiry to handover, in stages named the way your agency names them. Underneath, every journey sits on the same 12 standard phases, so reports compare like with like.
Parent and surrogate portals
Each side sees their own journey, documents and next appointment, in their language. Branded as you. The surrogate keeps her portal after the birth.
Surrogate matching
Profiles, proposals, mutual yes, and the moment it becomes a journey — tracked, not remembered.
Payments tracker
Milestones, what's due, what landed, what a family has queried. Tracked end to end, never processed here.
Appointments & travel
Scans, transfers, consulate visits and trips — in the right timezone for whoever is reading.
Centralised communication
Every message on the journey, translated on request (or automatically, if you turn it on), with nothing lost to a private inbox.
Documents & e-signature
Requested, uploaded, reviewed, signed, expiring — visible to exactly the people who should see it.
Reporting & activity
Where the time goes, who is carrying what, and an audit trail of every change: who did what, and when.
Zero to live
An afternoon, not a quarter.
There is no implementation project, because there is nothing to build. Sign up and your workspace exists in minutes — or we set it up with you — and everything after that is configuration you can change yourself.
That is the story for an agency starting out. Already carrying thirty journeys? Moving a live caseload takes about two weeks — and you do not stop working while it happens.
- 0:00
Your workspace opens
Your name, your colours, your logo, your languages. Connect your own web address whenever you like.
- 0:30
Your journey, loaded
Start from one of our journey templates (own eggs, donor eggs, shipped embryos, sibling, two surrogates) or build your own stages. Rename anything; the reporting still works.
- 1:30
Your team is in
Invite your team as admins, coordinators or read-only viewers. In Full Mode, import enquiries, surrogates and clinics from a spreadsheet if you have one.
- 3:00
First family live
Enquiry in, journey started, portal invitation sent. You are running on it the same afternoon.
Pricing that starts where you are
Pay per journey. Grow when you grow.
US$45 a month per active journey, with a US$150 monthly minimum that covers your first three. No seat fees, no setup fee, nothing up front. Past about 40 active journeys, a flat US$1,800 monthly licence for up to 60 active journeys costs less.
Two ways to pay
On-demand
Free until your first journey starts. Then US$150 a month covers your first three active journeys, and US$45 each after that.
Licence
One flat US$1,800 a month for up to 60 active journeys. Same features, plus set-up with you and a named contact.
Founding agencies
We have no customers to show you yet.
This is where the customer logos usually go. We do not have any yet. Here is what being early costs you, and what it buys.
We are taking a small number of founding agencies — few enough that you can have the people who build this on the phone, which stops being true the moment there are many of you.
Who we are, and why we built this →What you get
Your jurisdiction, shaped first
Founding agencies decide what gets built next. A standing call, not a feature request form.
The people building it, directly
No ticket queue. You talk directly to the people who write the software.
An honest exit
If it does not work out, you export your records as spreadsheets from Settings, and we hand over your document files.
What we ask
Tell us when it is wrong
Early software is wrong in specific ways, and only a working agency can say how. Tell us bluntly and early.
One real journey, not a sandbox
Put one real family on it and judge us on that. A pilot on invented data proves nothing.
Let us say you exist — eventually
Nothing about your agency appears on this site without your written permission.
Reserved for the first agencies who say yes, in their own words.
Instead of testimonials
Do not take our word for it. Take two minutes instead.
Other people’s praise is the weakest evidence on any website, because you cannot check it. These four you can check right now, without an email address and without talking to anybody.
Use the actual product
The live Constellation demo is the real product screen, not a video. Switch lenses, open a family, follow one up.
Open the live screen →Read what we admit we do not have
The security page lists what is not in place as plainly as what is: no SOC 2 yet, no penetration test yet.
Read the security page →Check the pricing arithmetic
The crossover between per-journey and licence is arithmetic you can check. Move the slider and the reasoning is on screen.
See the pricing model →See where we say “stay put”
The switching page names the cases where your spreadsheet is the better answer.
Read the honest comparison →This was built by people who have run these journeys. That is why the screens are about hand-offs and silence rather than dashboards.
See it running on a full caseload.
Thirty minutes, no slides. We’ll open a live workspace holding a year of realistic journeys — demonstration data, never real families — and you can drive. If it is not obviously better than what you have, we will say so.